I've always believed the best hospitality is something you feel. It's the people, the atmosphere, the little details nobody asked for but somebody thought about anyway. It's what makes you stay for another drink, and what brings you back.
But somewhere along the way, I think we've started to lose a little of that.
After 12 years in hospitality, I've seen the industry from just about every angle. From independent venues to multi-site businesses, I've helped launch brands, reinvent existing ones and navigate the sometimes messy reality of making a great idea commercially successful.
And if there's one thing I've learned, it's that good hospitality and good business aren't opposing ideas. In fact, the best places understand that one depends on the other.
That's why I started Canopé Studios.
I want to challenge the idea that efficiency has to come at the expense of experience, or that profitability means sacrificing personality. I want to help businesses operate smarter, think differently and rediscover what made them special in the first place.
Because I don't believe hospitality needs another formula. It needs more individuality, more ambition and more people who genuinely care.
With over five years of experience in marketing and sales across the corporate and luxury sectors, I’ve worked both agency-side and in-house, developing brands through website design, content creation, social media management, and events.
In addition to completing a Business Degree and obtaining the Chartered Institute of Marketing Diploma in Digital Marketing, I’ve spent years working in pubs, independent restaurants and wine bars.
Working alongside founders has given me a real appreciation for the personality, commitment and care behind independent businesses. It’s also shaped my belief that authentic service, making people feel welcome, understood and looked after, is at the heart of great hospitality.
At Canopé, I bring these experiences together to help independent hospitality businesses reach more people and build lasting relationships with their customers.
From creating a website that captures the feel of a venue to shaping its identity, telling its story through social content or bringing people together at an event, my work helps the character of each business come through in every interaction.
